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Program architecture, tools, and scope of work

Benchmark assessments
& maturity studies
Skill assessment and capability development
Access to expertise on demand
A community of your peers at your fingertips
Access to External
Research, Practices, Tools

The program is guided and measured by a fact-based
72-point assessment of core capabilities, processes,
and maturity

Commercial Leadership

Top down leadership to empower and endorse the transformation pf the commercial model to unify sales, marketing, and service into one revenue team and become more accountable, data-drivven, and customer focused.

1.0 Accountability

Demand full accountability for return on enterprise selling, resources, assets, and investments.

2.0 Ownership

Establish a single point of decision-making for the enterprise revenue process, assets, and investments

3.0 Change Management

Provide top down leadership to empower the organization to transform the commercial model.

Commercial Operations

Reconfigure the operations that support growth and enable human sellers to provide coherent end-to-end management of all customer facing employees, infrastructure, investments, and the customer journey.

4.0 Common Purpose

Establish a common purpose across sales, marketing, and customer success teams.

5.0 Organization

Establish cross functional organizational structures to support human selling across the enterprise.

6.0 Commercial Process

Establish and manage a cross functional commercial process across the enterprise.

Commercial Architecture

Redesign the commercial architecture to maximize return on selling assets by improving the speed, visibility, productivity, and engagement of front line selling teams and reducing cost to sell.

7.0 Go to Market Strategy

Redesign the go-to-market architecture to improve performance and engagement.

8.0 Sales Force Design

Adjust the sales force design to improve performance, engagements, and costs.  

9.0 Sales Performance Management

Modify assignments, territories, and incentives to align resources and opportunity.

Commercial Insights

Turning customer engagement and seller activity data into commercial insights that create value and inform decisions, actions, and conversations at the “moment that matters” in the human selling process.

10.0 Data Driven Selling

Convert revenue data into prescriptive revenue intelligence that informs day-to-day decisions in real time.

11.0 Key Performance Indicators

Establish fact-based reporting, analytics, KPIs, and dashboards of commercial performance.

12.0 Predictive Selling Insights

Use analytics to create better predictions, parameters, and scenarios to inform investment, allocation, and emphasis.  

Commercial Enablement

Building a common core of commercial capabilities that enable human selling and maximize the contribution of selling assets and investments to revenue and profit growth outcomes.

13.0 Enablement and Engagement

Reconfigure the commercial technology infrastructure to better support revenue team enablement.

14.0 Readiness and Development

Reconfigure the commercial technology infrastructure to better support rediness, training and development.

15.0 Revenue Enhancement

Deploy technologies to enhance the lead-to cash cycle and capture more revenue, margin, and price realization.

Commercial Asset Management

The strategic managment of the commercial data, technology, content and IP assets to maximize utilization, impact, and return on investment.

16.0 Content Assets

Establish operational ownership, organizationm and deployment of selling content and IP across functions.

17.0 Data Assets

Establish a common architecture and owner to monetize customer data assets.

18.0 Technology Assets

Establish centralized stewardship and reconfiguration of the commercial technology portfolio across functions.  

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